News & Topics

[Warning] Beware of Suspicious Phishing Emails Spoofing Our Website (hkbn.jp)

Thank you very much for your continued support of hakobune GALLERY.

We have confirmed cases of suspicious phishing emails being sent spoofing our domain (hkbn.jp) with subject lines such as "【重要】お客様の個人情報流出に関する緊急のお知らせとお詫び" (Urgent Notice and Apology Regarding Leak of Customer Personal Information), attempting to deceive recipients into entering personal information and passwords.

Please be assured that these emails were NOT sent by our gallery, and there has been no unauthorized server access or any leak of customer personal information.

Clicking links in these emails may direct you to fraudulent websites designed to steal your personal information, login credentials (ID/password), and credit card details.
If you receive any such email, please DO NOT click any links, do not enter any information, and delete the email immediately.

■ Details of Confirmed Suspicious Emails

  • Sender Address / Name
    support@hkbn.jp, "hkbn.jp セキュリティ管理センター" (Security Management Center), etc.

  • Subject
    【重要】お客様の個人情報流出に関する緊急のお知らせとお詫び
    (Urgent Notice and Apology Regarding Leak of Customer Personal Information)

  • Key Tactics & Content
    • Instilling fear by claiming that "personal information such as names, addresses, phone numbers, passwords, and credit card details may have been leaked due to unauthorized server access."
    • Directing recipients to phishing links under the guise of an "Account Recovery / Personal Information Protection Page."
    • Urging immediate action with threats such as "If you do not complete the procedure today, your account may be permanently deleted."

■ What to Do If You Entered Information on a Fraudulent Site

  • If you entered your ID or password
    Please log in immediately to our official website and change your password. Furthermore, if you use the same password for other services, please change those passwords promptly as well.

  • If you entered your credit card details
    To prevent unauthorized charges, please contact your credit card company immediately to suspend your card and request a reissue.

  • Consultation with Public Authorities (Japan)
    ・National Police Agency: Prefectural Police Cybercrime Consultation Desks (https://www.npa.go.jp/bureau/cyber/soudan.html)
    ・National Consumer Affairs Center of Japan: Consumer Hotline 188 (https://www.kokusen.go.jp/map/index.html)

■ Contact Information

hakobune GALLERY
・Email: contact@hkbn.jp
・Business Hours: 10:00 AM – 8:00 PM